Last Updated: January 2025
Privacy & Data Protection

7slots Privacy Policy — Your Data, Explained Clearly

At 7slots, we handle your personal data with the same care we put into every other part of the platform. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over it. We've written it in plain language — no legal jargon, no vague statements.

Six Ways 7slots Protects Your Personal Data

These are the core principles that guide how 7slots handles every piece of data you share with us. They apply to every player, every transaction, and every interaction on the platform.

256-Bit SSL Encryption

Every piece of data transmitted between your device and 7slots is protected by 256-bit SSL encryption — the same standard used by major banks. Your login credentials, payment details, and personal information are encrypted in transit at all times.

We Never Sell Your Data

7slots does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used only to operate the platform, process payments, verify your identity, and comply with legal obligations. That's it — nothing more.

Minimal Data Collection

We collect only the data we actually need. If a piece of information isn't necessary to run your account, process your payments, or meet our legal obligations, we don't ask for it. Every data point we collect has a clear, stated purpose.

Your Rights Are Real

You have the right to access, correct, delete, and export your personal data held by 7slots. These aren't just words — our support team can action any of these requests within 30 days. Contact us at any time to exercise your data rights.

No Unnecessary Tracking

7slots uses cookies and analytics tools only to improve platform performance and your experience. We do not use tracking technologies to build advertising profiles or share your browsing behaviour with ad networks. You can manage cookie preferences at any time.

Clear Data Retention Limits

We don't hold onto your data indefinitely. Account data is retained for as long as your account is active and for a defined period after closure to meet legal requirements. Once the retention period expires, your data is securely deleted from our systems.

01 Overview

This Privacy Policy applies to all users of the 7slots platform, including the website at 7slots.vip, the 7slots mobile app, and any other service or interface operated by 7slots. It explains how we collect, use, store, and protect your personal data, and what rights you have in relation to that data.

7slots is committed to handling your personal data responsibly and transparently. We operate in accordance with applicable data protection laws and industry best practices. If you have any questions about how we handle your data, our support team is available 24/7 at [email protected].

Scope: This policy covers all personal data collected by 7slots. By using the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of it, please discontinue use of the platform.
02 Data We Collect

7slots collects personal data in three main ways: information you provide directly, information generated automatically when you use the platform, and information received from third-party service providers such as payment processors and identity verification services.

Category Examples Source
Identity Data Full name, date of birth, national ID number Provided by you at registration or verification
Contact Data Email address, phone number Provided by you at registration
Financial Data bKash/Nagad account number, transaction history Provided by you and payment processors
Technical Data IP address, device type, browser, operating system Collected automatically
Usage Data Games played, session duration, bet history Collected automatically
Verification Data ID document images, selfie photos Provided by you during KYC verification
Communication Data Support chat logs, email correspondence Generated during support interactions

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

03 How We Use Your Data

Every piece of data 7slots collects is used for a specific, documented purpose. We do not use your data for anything beyond what is described here without first obtaining your explicit consent.

  • Account Management: To create, maintain, and secure your 7slots account, including verifying your identity and age.
  • Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer, and to detect and prevent payment fraud.
  • Platform Operation: To deliver the games, features, and services available on 7slots, and to personalise your experience based on your preferences and play history.
  • Customer Support: To respond to your queries, resolve disputes, and improve the quality of our support service.
  • Legal Compliance: To meet our obligations under anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and other applicable laws.
  • Responsible Gaming: To monitor play patterns and identify signs of problem gambling, and to enforce self-exclusion and deposit limit requests.
  • Platform Improvement: To analyse usage patterns, fix bugs, and develop new features that improve the 7slots experience.
  • Marketing Communications: To send you promotional offers and updates about 7slots — only if you have opted in to receive them. You can opt out at any time.
Marketing Opt-Out: If you no longer wish to receive promotional emails or SMS messages from 7slots, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email, or by contacting our support team directly.
05 Data Sharing

7slots does not sell your personal data. We share data only with the categories of third parties listed below, and only to the extent necessary for the stated purpose:

  • Payment Processors: bKash, Nagad, Rocket, and banking partners receive the financial data necessary to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.
  • Identity Verification Providers: Third-party KYC services receive identity documents and verification data to confirm your identity and age. These providers are contractually bound to handle your data securely and use it only for verification purposes.
  • Game Providers: Game software providers may receive anonymised technical data necessary to deliver their games on the 7slots platform. They do not receive your personal identity or financial data.
  • Analytics Providers: We use analytics tools to understand how players use the platform. Data shared with analytics providers is aggregated and anonymised wherever possible.
  • Regulatory Authorities: We may be required by law to share data with financial intelligence units, tax authorities, or law enforcement agencies. We will always comply with valid legal requests.
  • Fraud Prevention Services: We share data with fraud detection services to protect the platform and all players from fraudulent activity.
Our Commitment: Every third party that receives data from 7slots is subject to a data processing agreement that requires them to handle your data securely, use it only for the stated purpose, and comply with applicable data protection laws.
06 Cookies & Tracking Technologies

7slots uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without disabling the platform entirely.
  • Performance Cookies: Used to collect anonymised data about how players use the platform — which pages are visited most, where errors occur, and how long sessions last. This data helps us improve the platform.
  • Preference Cookies: Used to remember your settings and preferences, such as your preferred language and display options, so you don't have to set them every time you visit.
  • Analytics Cookies: Used to understand player behaviour at an aggregate level. Data collected by analytics cookies is anonymised and cannot be used to identify individual players.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking certain cookies may affect the functionality of the 7slots platform.

Cookie Tip: 7slots does not use advertising cookies or share cookie data with ad networks. The cookies we use are strictly for platform operation, performance monitoring, and improving your experience on 7slots.
07 Data Retention

7slots retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods vary depending on the type of data and the legal requirements that apply to it.

Data Type Retention Period Reason
Account & Identity Data Duration of account + 5 years after closure AML and KYC legal requirements
Transaction Records 7 years from transaction date Financial record-keeping obligations
Support Communications 3 years from last interaction Dispute resolution and quality assurance
Technical & Usage Data 13 months from collection Platform performance analysis
Marketing Preferences Until opt-out or account closure Consent management

Once the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

08 Data Security

7slots implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security infrastructure includes:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
  • AES-256 encryption for sensitive data stored in our databases, including payment details and identity documents.
  • Multi-factor authentication for all internal staff access to systems containing personal data.
  • Regular penetration testing and security audits conducted by independent third-party security firms.
  • Strict access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their role.
  • Incident response procedures that ensure any data breach is identified, contained, and reported to affected users and relevant authorities within the timeframes required by law.
While 7slots takes every reasonable precaution to protect your data, no system is completely immune to security risks. If you believe your account has been compromised, contact our support team immediately at [email protected].
09 Your Data Rights

You have the following rights in relation to the personal data 7slots holds about you. To exercise any of these rights, contact our support team at [email protected]. We will respond to all requests within 30 days.

Right of Access

Request a copy of all personal data 7slots holds about you, along with information about how it is used.

Right to Rectification

Request correction of any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.

Right to Restriction

Request that we restrict processing of your data in certain circumstances, such as while a dispute is being resolved.

Right to Portability

Request a copy of your data in a structured, machine-readable format that you can transfer to another service provider.

Right to Object

Object to processing of your data for direct marketing purposes or where processing is based on legitimate interests.

10 Children's Privacy

7slots is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps designed to prevent underage users from creating accounts.

If we become aware that personal data has been collected from a person under 18, we will immediately close the associated account, delete all related personal data, and return any deposited funds to the payment source. If you believe a minor has registered on 7slots, please contact us immediately at [email protected].

Parental Controls: If you share a device with a minor, we strongly recommend using parental control software to prevent access to gambling platforms. 7slots also supports self-exclusion tools that can be used to restrict access from a specific device.
11 International Data Transfers

Some of the third-party service providers used by 7slots — including payment processors, identity verification services, and analytics providers — may process your data in countries outside Bangladesh. When this occurs, 7slots ensures that appropriate safeguards are in place to protect your data to the same standard as required under applicable local law.

These safeguards include contractual data processing agreements that require overseas processors to handle your data securely and in accordance with applicable data protection standards. We do not transfer data to countries that do not provide an adequate level of data protection without first putting appropriate safeguards in place.

12 Changes to This Policy

7slots may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, we will notify registered users via email and display a notice on the platform.

The "Last Updated" date at the top of this page will always reflect when the most recent changes were made. We encourage you to review this policy periodically. Your continued use of 7slots after any update constitutes acceptance of the revised policy.

If a change to this Privacy Policy materially affects how we use your personal data, we will seek your explicit consent before applying the new processing to your existing data.
13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7slots handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and aim to respond within 48 hours.

  • Email: [email protected] — for all privacy-related requests and data subject rights exercises.
  • Live Chat: Available 24/7 directly from the 7slots platform for general privacy questions.
  • FAQ: Common privacy questions are answered on our FAQ page.

When contacting us about a data rights request, please include your registered email address and a description of your request so we can locate your account and process your request efficiently.

Your Data Is Safe — Now Let's Get You Playing on 7slots

Over 500,000 Bangladesh players trust 7slots with their data and their money. Fast BDT payouts, certified fair games, and a support team that's always available. Registration takes under two minutes.

18+ only  |  Play responsibly  |  Your data is protected